Frequently Asked Questions
Below are the most common questions users ask about our platform, account, security,
payments, and gameplay. Click any question to view the answer.
1. How do I create an account? +
Creating an account is simple. Click the "Sign Up" button, enter your mobile number,
verify with OTP, and your account will be instantly activated.
2. Is my personal information safe? +
Yes. All your data is encrypted and stored securely. We do not share your personal
details with any third-party services without your consent.
3. How do I deposit money? +
You can deposit using UPI apps like PhonePe, Google Pay, Paytm, and bank transfers.
Deposits reflect instantly in your wallet.
4. Why is KYC verification required? +
KYC ensures account security, prevents fraud, and is required for safe withdrawals.
Documents accepted: Aadhaar, PAN, and valid bank details.
5. How do I withdraw my winnings? +
After completing KYC, you can withdraw directly to your UPI ID or bank account.
Most withdrawals are processed within a short duration.
6. I am facing a login issue. What should I do? +
Try clearing cache, checking your internet connection, or using “Forgot Password”.
If the issue remains, contact our support team immediately.
7. Are there any hidden charges? +
No, there are no hidden charges. All fees, if applicable, are displayed clearly
before you confirm any transaction.
8. What should I do if my payment fails? +
Failed payments usually get reversed automatically.
If not, contact support with your payment reference ID for quick resolution.
9. Can I have multiple accounts? +
No. Creating multiple accounts is strictly prohibited and may lead to a permanent ban.
10. How do I contact support? +
You can reach us through WhatsApp, email, or by submitting a message through the
Contact page. We reply quickly and professionally.